Privacy Policy

Last updated: August 12

Simple Health Cares ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website at simplehealthcares.com ("Site") and use our services. Please read it carefully.

1. Information We Collect

We may collect the following categories of information:

• Personal identification information: name, email address, phone number, and mailing address when you contact us, subscribe to our newsletter, or book an appointment.
• Health information: details you voluntarily share with us (for example, through our contact or appointment forms) so we can assist with your care.
• Usage data: pages visited, time spent on the Site, browser type, device type and similar technical information collected automatically.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request;
• Schedule, confirm and manage appointments;
• Send you our newsletter and health-related updates (only if you have subscribed);
• Improve our website, services and patient experience;
• Comply with legal and regulatory obligations.

3. Legal Basis for Processing

Where applicable law requires, we process your personal data on one or more of the following bases: your consent (which you may withdraw at any time), performance of a contract with you, compliance with our legal obligations, and our legitimate interests in operating and improving our services.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to remember your preferences and understand how visitors use our Site. You can control or disable cookies through your browser settings; however, some parts of the Site may not function properly without them.

5. How We Protect Your Information

We implement reasonable administrative, technical and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure or destruction. Sensitive health information is treated with the highest level of confidentiality and is shared only with authorized care providers as necessary for your treatment.

6. Sharing of Information

We do not sell, rent or trade your personal information. We may share your information only:

• With service providers who help us operate the Site and deliver services (e.g., email delivery, hosting), under strict confidentiality obligations;
• With healthcare providers involved in your care;
• When required by law, court order or government authority;
• With your explicit consent.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information;
• Object to or restrict certain processing;
• Data portability;
• Withdraw consent at any time.

To exercise any of these rights, contact us at info@simplehealthcares.com. We will respond within 30 days.

8. Newsletter & Marketing Communications

If you subscribe to our newsletter, you may unsubscribe at any time using the "Unsubscribe" link in any email or by visiting our Unsubscribe page. We never share your email with third parties for their own marketing.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements.

10. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@simplehealthcares.com
• Phone: +1 314-371-4600
• Address: Simple Health Cares, 2450 Wellness Boulevard, Suite 410, San Diego, CA 92101, United States